Substitution Policy

 

Fresh Flowers

We are committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the “look and feel” of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower. White roses and cream roses may be substituted for each other as well as peach roses and pink roses. Purple and pink orchids may need to be substituted for white orchids and visa versa.

 

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.

 

Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided we will substitute to the closest flowers/color that are available.

IMPORTANT UPDATE

We are available for no-contact flower delivery and pick-up orders. Please wear a face mask and practice safe social distancing when visiting our store.

Our temporary hours this week are Monday-Friday, 9:30am-4:30pm. 

We are closed on Saturday and Sunday.

Additionally, due to the impact of these times, our flower suppliers have a limited variety of flowers. Many of our arrangements on our website are simply not available. We will contact you if we have to make substitutions.

Be assured, our flowers are still freshly sourced by our wholesalers and local flower farms. 

Give us a call at 706-353-2760 or order online to schedule a delivery or pick up.

You can still send flowers

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